My boss was brilliant. I was worried to death when the travel agent told me that she couldn’t get a return flight on 30^th Dec for the Sydney trip. There is an economy ticket to go Sydney, but we have to waitlist on the return ticket. There are zillion of people rushing back to Singapore from end-dec to mid-jan and the chances of getting an economy return ticket are slim.

- If we opt for the business class ticket would means another $3,000. Not only that, the situation would go reverse and this time there is no business ticket to go Sydney (no one would pay for a business class ticket and travel on an economy seat).

- If we want to go for an upgrade our return flight to business class using frequent flyer miles (meaning no additional payment for traveling back on business class), that would requires a confirmed economy return ticket.

The travel agent advice we to buy a two-way business ticket because it will guarantee us the seats and it would be cheaper than purchasing the individual one way economy ticket and one way business class ticket. According to her, there are only 50 percent chances that our waitlist economy ticket would turn into a confirmed seat. We are struck in a difficult situation and I am sure that my boss wouldn’t want to pay the additional. While we are in a dilemma of the flight arrangement, my boss dazzlingly asked me to get any confirm seat on other dates of return and turn it into a business class ticket back on 30^th December.